The mobile app is not responding - who should I contact? NTUC Link July 12, 2019 02:45 Updated Give us a shout-out via the Plus! app "Contact Us" button under "Account" page. Related articles How do I provide feedback and suggestions to improve the app? Can I use my phone like a Plus! card by tapping it in store? Is there an annual membership fee for the Plus! card? What will happen if I delete and reinstall the Plus! App on my phone? Card Replacement - What should I do if my Plus!/ NTUC Plus! card is damaged, lost or stolen?